Every day, people in an organisation make scores of decisions that help determine the objectives that are set and the degree to which they are realised.

The success of an organisation depends significantly on the quality of the decisions being made and how well it understands the risks associated with decisions.

Critical questions you need to consider

• How did your organisation perform last year? Could it have performed better had individuals in the organisation made any of their decisions differently?

• Has your organisation had to face a downturn in demand which with earlier, better-informed decisions could have been anticipated and managed?

• Has your organisation made a significant change in strategic decision-making, following market change, merger or acquisition?

• Has your organisation had to manage a recent event or business interruption that need not have occurred with better, advanced decision making?

• How confident are you that the most suitable people are making the most appropriate decisions in your organisation?